Privacy Policy

1. Commitment to Patient Privacy & Medical Confidentiality

Advanced Medicentre is committed to maintaining strict doctor-patient confidentiality and protecting personal and medical data in accordance with the National Medical Commission (Code of Medical Ethics) Regulations, the Information Technology Act 2000, and the Digital Personal Data Protection (DPDP) Act 2023.

2. Information We Collect

When you visit our clinic, make an appointment, or contact us through our website, we may collect the following necessary information:

• Personal Identification Data: Full name, age, gender, contact phone number, and residential city.
• Clinical & Medical History: Diagnostic laboratory findings, prescription records, comorbidities, and OPD visit notes required solely for clinical decision-making.
• Technical Access Logs: Standard web server access logs (browser type, IP address, operating system) used strictly for cyber-security and system integrity maintenance.

3. Lawful Purpose & Use of Information

Personal and health data is gathered and utilized strictly for legitimate clinical and operational purposes:

• Scheduling and confirming outpatient clinic appointments.
• Delivering evidence-based clinical consultations, diagnostic evaluation, and ongoing management of chronic illnesses.
• Communicating laboratory investigation reports and follow-up consultation reminders directly to you.
• Fulfilling statutory and public health reporting obligations mandated by Indian law or competent health authorities.

We do not sell, rent, commercialize, trade, or share your personal contact or medical records with any third-party pharmaceutical, marketing, or advertising companies.

4. Medical Records Retention & Security

Clinical and diagnostic records are retained in compliance with the National Medical Commission guidelines on medical record maintenance. We implement physical, electronic, and administrative safeguards to prevent unauthorized access, data alteration, disclosure, or destruction of sensitive health information.

5. Patient Data Rights

Under applicable Indian regulations, patients and authorized representatives hold the right to:

• Request copies of their personal outpatient prescription and investigation records.
• Request correction of inaccurate or outdated contact details.
• Lodge queries regarding data processing practices with our clinic administration.

6. Cookies & Third-Party Services

This website utilizes only essential functional session cookies and standard anonymous analytics (Google Analytics) to assess site performance. We do not use cross-site behavioral tracking or invasive marketing pixels.

7. Grievance Officer & Contact

For any queries or concerns regarding data protection and confidentiality, please contact:
Privacy & Grievance Contact: Clinic Administrator / Medical Superintendent
Advanced Medicentre
Plot No. HB - 5, City Centre, Sector 4 (Near Nut-Khut Sweets), Bokaro Steel City, Jharkhand - 827004
Phone: +91 9431744399 / +91 7859082255
Email: advancedmedicentre@gmail.com